Feb 18
In recent years, Unified Communications Platforms like Microsoft Teams have enjoyed growing popularity among back office departments in trading firms, for their ability to support multi-channel communications in one unified platform. While total deployment across the organization has been limited due to the inability to record all communication modalities embedded in platforms like Teams, this …
Feb 18
In recent years, Unified Communications Platforms like Microsoft Teams have enjoyed growing popularity among back office departments in trading firms, for their ability to support multi-channel communications in one unified platform. While total deployment across the organization has been limited due to the inability to record all communication modalities embedded in platforms like Teams, this …
Jan 26
The FeaturePhone 175 SD has a built-in highly sensitive microphone allowing the user not only to record telephone calls but also use the FeaturePhone 175 SD as meeting or desktop dictation recorder, if needed even with an optional desktop microphone. Click here for more information.
Aug 05
An important aspect of a system’s security is the ability to prevent undesired parties from revealing data content, even when data access control is compromised and data falls into the wrong hands. Recognizing the need to provide advanced data protection, and in light of standards such as Payment Card Industry (PCI) Data Security Standard and others, NICE …
Jul 13
The Call Recorder VoIP brings Voice over IP recording technology within reach of even the smallest application. The Call Recorder VoIP can be used to record one IP phone on your desk or record multiple (up to 4) IP channels. This makes the Call Recorder VoIP the ideal solution for small to intermediate recording applications. …
Apr 22
The Nice Recording Express recording system is a reliable and future-proofed recording solution ideal for the small-to-midsize enterprise to capture, store, retrieve and play back voice, radio and data communications. It can be used in traditional or IP telephony environments to deliver high quality recordings for all applications including verification and compliance, dispute resolution, training and quality monitoring. The industry leading technology built …
Mar 05
1. How can we ensure that our calls are recorded? 2. How can we use call recording to improve our service? 3. Can we install and maintain without high cost? 4. How can we ensure that we are PCI compliant? If you have any all these questions, Nice SMB is the answer. Please do not hesitate to contact …
Sep 15
Vidicode’s Oygo Call Recording solution uses advanced technology to record from virtually any headset / Soft-Phone combination. Oygo automatically stores all recordings on your PC. The software displays the recording archive as searchable list. The recording properties like date and time of the recording are stored with the actual recording and can be viewed in …
Jun 10
Visit us at CommunicAsia 2014, 17-20th June 2014 @ Marina Bay Sands.
Apr 15
Every day, customer service departments handle thousands of interactions. Customers calling, emailing, chatting, tweeting and using their voice to express their needs, wishes, intentions and emotions. These customer interactions are a goldmine of insight, helping you get closer to the customers. Every interaction, happening over any communication channel is an opportunity for your business to …
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